Data Protection
Privacy Policy
How we collect, use, and protect your personal data
Introduction
HelloSoftware SA ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy complies with the Swiss Federal Data Protection Act (FADP) and, where applicable, the General Data Protection Regulation (GDPR).
Data Controller
HelloSoftware SA
Route de Lausanne 134
1052 Le Mont-sur-Lausanne
Switzerland
Email: contact@hellosoftware.com
Information We Collect
Personal Data You Provide
When you contact us or use our services, we may collect:
- • Name and contact information (email address, phone number)
- • Company information
- • Communication preferences
- • Any other information you choose to provide
Automatically Collected Data
When you visit our website, we may automatically collect:
- • IP address and browser type
- • Pages visited and time spent on pages
- • Referring website addresses
- • Device information and operating system
How We Use Your Information
We use the collected information for the following purposes:
- • To provide and improve our services
- • To respond to your inquiries and communicate with you
- • To analyze website usage and improve user experience
- • To comply with legal obligations
- • To send marketing communications (with your consent)
Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- • Service providers who assist us in operating our website and services
- • Legal authorities when required by law
- • Third parties with your explicit consent
Your Rights
Under Swiss data protection law, you have the right to:
- • Access your personal data
- • Request correction of inaccurate data
- • Request deletion of your data
- • Object to processing of your data
- • Request data portability
- • Withdraw consent at any time
To exercise these rights, please contact us at contact@hellosoftware.com
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When data is no longer needed, we will securely delete or anonymize it.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.
Last Updated: October 23, 2025
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
HelloSoftware SA
Route de Lausanne 134
1052 Le Mont-sur-Lausanne, Switzerland
Email: contact@hellosoftware.com