Data Protection

Privacy Policy

How we collect, use, and protect your personal data

Introduction

HelloSoftware SA ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with the Swiss Federal Data Protection Act (FADP) and, where applicable, the General Data Protection Regulation (GDPR).

Data Controller

HelloSoftware SA

Route de Lausanne 134

1052 Le Mont-sur-Lausanne

Switzerland

Email: contact@hellosoftware.com

Information We Collect

Personal Data You Provide

When you contact us or use our services, we may collect:

  • Name and contact information (email address, phone number)
  • Company information
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information and operating system

How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve our services
  • To respond to your inquiries and communicate with you
  • To analyze website usage and improve user experience
  • To comply with legal obligations
  • To send marketing communications (with your consent)

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers who assist us in operating our website and services
  • Legal authorities when required by law
  • Third parties with your explicit consent

Your Rights

Under Swiss data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at contact@hellosoftware.com

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When data is no longer needed, we will securely delete or anonymize it.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.

Last Updated: October 23, 2025

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

HelloSoftware SA

Route de Lausanne 134

1052 Le Mont-sur-Lausanne, Switzerland

Email: contact@hellosoftware.com